| Mac OS 101 Support Essentials 10.5(Mac OS 101 Support Essentials 10.5)
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Hosted by Administrator |
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Mac OS X Support Essentials v10.5 (Mac OS 101)
Course Description
Mac OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.
Who Should Attend
- Help desk specialists, technical coordinators, service technicians, and others who support Mac users
- Technical support personnel in businesses that use Macs for general productivity or creative design
- Technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs
What You Will Learn
- The troubleshooting process and how to become more efficient with available tools and resources
- Mac OS X v10.5 features in depth, including how to find additional information
- How to prepare for Apple Certified Support Professional certification
Prerequisites
Students should have the following prerequisite knowledge prior to attending this course:
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| Date & Time: |
Monday, 3 March 2008, 09:00 AM — Wednesday, 5 March 2008, 05:00 AM |
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Location:
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MacTEK Consulting & Training
3111 S. Valley View Blvd, Suite F-104 ( map )
Las Vegas, NV
89102
USA
http://www.mac-tek.com
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| Registrations Available: |
16 out of 16
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Registration Deadline:
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Wednesday, 30 January 2008 |
