| Remote Support Saves Time and $$ |
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Sometimes you have a problem that only takes a few minutes to fix that really doesn't justify an onsite visit. or you may have an urgent issue and it can't wait, but we can't physically be there. We have offered pre set up remote for many of our clients using Apple's Remote Desktop software, which is an excellent solution for ongoing issues. However we are also using a multipurpose application called Mac Helpmate that can be used for one time or quick access needs. You can download it here. The basic program is free of charge for all of our clients.
We are offering a special discount on prepurchased support. 2 hrs of remote support in 15 minute increments for only $200. Please call the office at 702-396-0697 to order discounted timeblocks. Mac Helpmate can also do various maintenance tasks on your machine: Mac Helpmate cleans up trash files, cleans out caches, and removes unwanted log files, and can schedule these tasks to run automatically Is good for "peeking under the hood" of Mac OS X to troubleshoot a myriad of probelms Accomplish in seconds what takes minutes of typing in the Terminal Allows for scheduled maintenance tasks and notifications via the Finder or via Growl when completed Provides access to low-level reporting (S.M.A.R.T) data from your hard drive It provides quick solutions to problems that could otherwise be very difficult to solve with an easy-to-understand GUI for over 200 individual command-line functions
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